How can we help?

Visit ramaops.com and fill out the early access form at the bottom of the page. We onboard a small number of operators at a time and will be in touch within a few business days.

Rama OS includes Service (reservations, host stand, events), Operations (tasks, scheduling, time clock), Inventory, Finance, and the Intelligence Layer. Modules activate based on your plan.

Early access is currently free. Paid plans will be introduced later with advance notice. You will not be charged without explicit confirmation.

Once onboarded, go to Settings → Integrations inside Rama OS. From there you can connect supported POS systems. Need help? Email help@ramaops.com.

Go to Settings → Users inside Rama OS. You can invite team members by email and assign roles (General Manager, Manager, Accountant, etc.).

You may request access to, export of, or deletion of eligible account data through our Privacy Request form. Some information may be retained when needed for legal, security, fraud-prevention, backup, or contractual obligations.

Show your loyalty pass barcode at checkout when you visit. Points are added to your account automatically after your purchase is processed.

Wallet passes update automatically, but there can be a short delay. Try removing the pass from Apple Wallet and re-adding it using your original claim link.

Reply STOP to any message at any time. You will receive one confirmation and no further messages. This does not delete your loyalty account.

Your original claim link is still valid — open it on your new device to re-add the pass to Apple Wallet. If you no longer have the link, email help@ramaops.com with the phone number on your account.

Visit the loyalty page for your merchant (the same link you used to sign up) and sign in. Your gift card balances appear there alongside your points.

Submit a request at ramaops.com/privacy/request. We may coordinate with the hospitality business that operates the loyalty program and verify your identity before acting on the request.