Terms of Service

1. Acceptance of Terms

By accessing or using Rama OS ("the Service"), operated by Maya Coffee Company LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including early access participants, beta users, and any organization accounts created on the platform.

2. Description of Service

Rama OS is a multi-tenant operating system for hospitality businesses, providing modules for service management, workforce operations, inventory, finance, and AI-powered business intelligence. The Service is currently in early access and is provided on an as-is basis. Features, availability, and pricing are subject to change.

3. Account Registration

To access the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at dev@aulki.com if you suspect unauthorized access.

Organizations may invite additional users under their account. The organization owner is responsible for all users and activity within their organization account.

4. Early Access Program

Participation in the early access program is by invitation only. Early access is provided at no charge during the beta period. We reserve the right to modify, suspend, or terminate access at any time without notice. Feedback provided during early access may be used to improve the Service without compensation.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any system or data
• Transmit malware, spam, or harmful code
• Reverse-engineer, decompile, or disassemble the Service
• Resell, sublicense, or transfer access to the Service without authorization
• Interfere with other users or the integrity of the platform

6. Your Data

You retain ownership of all data you input into the Service ("Your Data"). By using the Service, you grant us a limited license to store, process, and display Your Data solely to provide the Service to you. We do not sell Your Data to third parties. See our Privacy Policy for details on how we handle your information.

You are responsible for the accuracy and legality of Your Data. We are not responsible for data loss due to user error, account termination, or force majeure events.

7. Intellectual Property

The Service, including all software, design, trademarks, and content, is owned by Maya Coffee Company LLC and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.

8. Termination

We may suspend or terminate your account at any time for violation of these Terms, fraud, abuse, or at our discretion during the early access period. You may terminate your account at any time by contacting us at dev@aulki.com. Upon termination, your right to use the Service ceases immediately.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAYA COFFEE COMPANY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED $100 USD.

11. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Lake County, Indiana.

12. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email or by posting a notice in the Service. Continued use after changes constitutes acceptance.

13. Contact

Maya Coffee Company LLC
Hammond, Indiana
dev@aulki.com
mayacoffee.studio